Shipping policy

This Shipping & Delivery Policy is part of our Terms of Use ("Terms") and should be therefore read alongside our main Terms: https://revnywellness.com/terms-of-use/.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

Processing Time:

  • Average processing time: 1-5 business working days.

  • During special occasions or popular sales, processing times may be slightly longer.

  • Please note: Day 1 is the business day after placing the order.

Delivery Time:

  • After processing, our logistics partner (DTDC or Blue Dart or Delivery for Domestic orders and Aramex International for International orders) will collect your order from our warehouse.

  • Delivery time frame: 3-7 working days based on your location for Domestic orders and 14 to 20 days for international orders.

Order Processing and Modifications:

  • Once an order is placed and confirmed, we can help you modify your address or contact details till the order has been shipped. We will not be able to modify the items in your order once it is placed.

  • During the sale period, there will not be any refund unless there are any discrepancies.

  • We reserve the right to refuse or cancel any order at our sole discretion.

Cancellation

  1. If you wish to cancel your order, please reach out to us at support@revny.in Once orders have been processed, they cannot be cancelled. If you don't wish to accept the parcel, you can simply refuse to accept the parcel at the time of delivery. Once the parcel comes back to the warehouse, we will deduct shipping and return charges from the customer order value while processing the refund.

  2. We recommend doing a trial of all products and reading the ingredient list for any known allergies. No exchange or returns and refunds will be processed in case of allergies/skin reactions, dislikes of fragrance or colour variations.

  3. We may have to cancel certain orders for reasons such as unavailability of stocks, inaccuracies in product information, or other errors. If we cannot process your order within 45 working days, we will initiate a refund. You can also cancel an order before it is processed and approved by us for a full refund. However, once an order is processed and shipped, we cannot cancel it.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

Phone: +91 9077704000

Email: support@revny.in